911 dispatchers dedicated professionals

By David Allison

Guest Columnist 

I am pleased to have the opportunity to provide information to our citizens about their sheriff’s department. There are many in Pearl River County that have not had any experience with the sheriff’s department. This is my opportunity to provide information to you to understand how we operate.

Our 911 emergency dispatch center is often times the first contact that citizens may have with the sheriff’s department. Our dispatch center is staffed 24 hours a day, 7 days a week. We currently have 8 full time dispatchers. There are a minimum of 2 dispatchers on duty at any given time.

The dispatch center can, at times be a high pressure environment. Our dispatchers must be able to multi-task. They are responsible for emergency 911 calls, all emergency and “routine” radio traffic from sheriff deputies, non-emergency calls, entering call information in CAD (computer aided dispatch), dispatching calls for service, operating NCIC (National Crime Information Center, for vehicle tag, driver’s license, and criminal history checks), and checking warrant information. They also dispatch all 12 volunteer fire departments as well as Poplarville Fire department and emergency calls only for the Poplarville Police Dept. Fire calls can be especially stressful for dispatchers due to the number fire personnel responding and the inherent danger involved.

Our dispatchers are THE lifeline for all our deputies. With this in mind, it takes special vigilance by the dispatcher to pay close attention to all radio transmissions. This might mean that a dispatcher places you on hold on a non-emergency line to respond to radio traffic. The dispatcher is aware a deputy’s radio call to dispatch could be his/her last.

I am very proud to have dispatchers that are dedicated to their profession and provide a vital service to our deputies, fire fighters and you.

(David Allison is the Sheriff of Pearl River County.)

 

News

For Pearl River Hall of Fame inductee Nick Smith, Pearl River was the right place at the right time

News

Injured Army Veteran Receives Mortgage-Free Smart Home from Tunnel to Towers

News

Man Apprehended by Police K-9 Trea Following Traffic Stop

News

Chapel Hart Headlines Free Community Concert at Dobie Holden Stadium

News

Picayune Carver Culture Center Observes Juneteenth with Youth Enrichment Program

News

Picayune Police Department Conducts Multiple Arrests in Recent Operations

News

Tunnel to Towers Foundation to Gift Smart Home to Mississippi Army National Guard Sergeant

News

Picayune City Council Approves New Projects and Recognizes Community Contributions

News

IRS Highlights Financial Protection for Seniors on Elder Abuse Awareness Day

News

Hide-A-Way Lake Scholarship Foundation Awards $3,000 Scholarships to Graduating Seniors

News

Senator Hyde-Smith Backs Bill to Improve Medicare Access for Seniors

News

Mississippi Rises to 30th in National Education Rankings

News

Juneteenth Celebration Held at J.P. Johnson Park

News

Pearl River County Consolidates Volunteer Fire Departments, Holds Clean-Up Day

News

Picayune Item Delivery Delayed Till Thursday, June 20th

News

New Splash Pads Unveiled at J.P. Johnson Park

News

U.S. Attorney Todd Gee Recognizes World Elder Abuse Awareness Day

News

40th Annual Poplarville Blueberry Jubilee

News

Pearl River County’s Annual Rodeo Attracts Crowds Once Again

News

Picayune City Council Proclaims June as Migraine and Headache Awareness Month

News

Picayune Police Arrest Suspect in ATV, Dirt Bike Theft

News

Circuit Judges Appointed to Mississippi Judicial Performance Commission

News

Chapel Hart Returns Home for Free Community Concert

News

MICA Facilitates Recovery of Damages for Members Affected by Rapid Analytics Recall