Community members and customers of Keesler Federal Credit Union should be aware that criminals are attempting to gather personal information that can be used to drain their bank account through a scam.

According to a warning on the Keesler Federal Credit Union website, criminals are using various means to gather account and personal information.

Keesler warns that phone calls are being made by the criminals using technology that blocks their true phone number. During the calls, the scammers attempt to gather account and other personal information by stating they need the information to unblock customer debit cards.

Keesler’s website warns customers to be mindful that Keesler already has each customer’s personal information and will never contact a customer to confirm or collect that information.

One Pearl River County resident called the Item Wednesday morning saying she received just such a call Tuesday at 10 p.m. Since the resident, Sharon Bond of Carriere, is not a Keesler customer, she found the call unusual and called Keesler to report the incident.

“I was just concerned about the elderly who might be hurt by this scam,” Bond said.

Bond said she was informed by Keesler that the company is working with local law enforcement agencies in an effort to determine who is conducting the scam.

Anyone who has unknowingly provided their account information over the phone should call the company’s member services department at 1-888-KEESLER (1-888-533-7537).